Frequently Asked Questions
This Agreement was last modified on 18th february 2016
Shipping Information
What Shipping Methods Are Available?
We offer several shipping methods to meet your needs:
- Standard Shipping: Delivered within 5-7 business days.
- Express Shipping: Delivered within 2-3 business days.
How Long Will it Take To Get My Package?
Delivery times depend on the shipping method you choose at checkout:
- Standard Shipping: 5-7 business days.
- Express Shipping: 2-3 business days.
Please note that processing times may vary and could affect the total delivery time.
How Do I Track My Order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number on our website’s tracking page or on the carrier’s website to monitor the status of your shipment.
Do I Need A Account To Place Order?
No, you do not need an account to place an order. You can check out as a guest. However, creating an account allows you to track orders more easily, save shipping addresses, and enjoy a faster checkout process on future purchases.
FAQ Second Version
What Shipping Methods Are Available?
We offer several shipping options to suit your needs:
- Standard Shipping: 5-7 business days.
- Express Shipping: 2-3 business days.
How Long Will it Take To Get My Package?
The time it takes to receive your package depends on the shipping method selected:
- Standard Shipping: 5-7 business days.
- Express Shipping: 2-3 business days.
How Do I Track My Order?
You will receive a tracking number via email once your order has shipped. Enter this number on our tracking page or on the carrier’s website to see the latest updates on your shipment.
How Do I Place an Order?
To place an order, simply browse our products, add items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information. Review your order and submit it for processing.
How Should I to Contact if I Have Any Queries?
For any questions or concerns, you can contact our customer service team through the ‘Contact Us’ page on our website, via email at contact@al-falaheshop.com, or by calling our support line at +8801924-234866.
Do I Need an Account to Place an Order?
No, an account is not required to place an order. However, registering for an account provides benefits like easier order tracking, faster checkouts, and saving of addresses for future purchases.
